Doris Carlson

Administrative Assistant

Doris has been the coordinating force in our office for over 30 years. When the telephone rings at our office, the voice on the phone is friendly, confident, and capable of handling any of your new home needs. You may see her showing a model home, or you may talk with her to set up your first appointment; Doris will coordinate the subcontractors and assist clients in their selections, as well as manage the paperwork necessary for a smooth building process. Doris also helps Gerry with the design and drawing of your home using our in-house CAD system. Putting Gerry’s design concepts together with a few of her own ideas gives Doris the ability to answer homeowner questions regarding their home during construction, as well as answer perspective client questions regarding G.T. Homes building practices.

As a liaison between client, subcontractor and builder, our clients feel confident that any concerns will be handled quickly and professionally. Doris places an emphasis on customer satisfaction; she understands that every question is important and will make sure that the building experience is a satisfying one.

Jeffrey Fingerlow

23:37 22 Sep 18

I am in the process of building a house with GT Custom Homes. I cannot say enough great things about this company! They went above and beyond to make our dream home a reality and the process along the way as smooth as possible. During the planning process, they were open to our ideas and put together a plan that was important to us. I would highly recommend building with GT Custom Homes.

Alan Jacobson

12:53 08 Oct 18

We just wanted to let you know how absolutely delighted we are with the beautiful home that you designed and constructed for us on Knottingwood in Timberlakes! As you may, or may not know, when we decided to leave our lovely 2-story Colonial, also, constructed by GT, we toured the full gamut of builders in WNY. Although we saw some homes that were “acceptable”, nothing seemed to meet our expectations in terms of quality and attention to detail. Also, like many other potential customers, we spoke with owners within specific developments and no matter how steep the price tag, there seemed to be significant issues in regard to materials, craftsmanship and lack of the General Contractor’s attention once the contracts were signed. After 30 years of living in a home that never gave us anything but good solid quality, paired with the type of timeless “curb appeal” that still had folks commenting, it just seemed logical to come back to the “GT Family”. From our first meeting until our final “walk-through”, you made us feel like we and our new home were of the utmost importance and nothing less than the “best” was acceptable. Your immediate staff, Doris and John, exhibited nothing but a high level of professionalism, while retaining an easy, day to day level of communication and eagerness to assist in answering questions as they arose. Your subcontractors were absolutely the best at what each of them brought to the construction of our home. They were always accessible to answer any of our questions and to give some great advice when we needed it. Nice to know that even though our “build” is now a “home”, we can still rely on the relationships we built with them. You know that you have chosen the right company when the owners consistently demonstrate a high level of commitment to their craft and the customer is always the first priority in their business model. It is truly rare in today’s world to find folks who are not only dedicated, but this passionate about the customer’s satisfaction and the finished product. Everyone who sees our home is so impressed with the fact that every home in Timberlakes carries its own unique signature. It was a pleasure knowing that your home was not only going to be constructed to high quality specification, but carry an individuality not shared by a neighbor! So, THANK YOU once again for giving us a “forever home” that we adore and look forward to enjoying for many years to come! Alan and Marlene Jacobson

Doris Carlson

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